Colleton County Fire-Rescue

10/31/2013

  To:                  All Personnel

  From:              Richard Sheffield

  Date:               31 October 2013

  Subject:          Code Messaging / CADPage App

 

  As some of you may be aware, we now have the capabilities to send via phone app emergency call information in the same time interval that tones are being broadcast.  In the short amount of time that the software – CodeMessaging(.net) – has been in use, it has already proven to be beneficial.  Since I have had several people ask mostly the same questions concerning CodeMessaging, I will attempt to cover the basics on CodeMessaging and the associated phone app – CADPage.

 

  CodeMessaging is the software company that has designed a program to automatically pull specific data from the CAD computer in dispatch.  The software constantly searches for certain criteria and awaits a trigger to send the information to the different groups that we have set. 

 

  When a 911 call is received in dispatch, the CAD determines which primary station and primary medic unit is in the call’s location.  Along with this information, the next 3 closest stations are also given.  Depending on the type of call, a dispatcher will enter the information and “Dispatch” in CAD the specific station(s), medic unit, rescue, and/or Battalion.  This is the criteria and trigger that CodeMessaging is looking for. 

 

  Specifically, the criteria is one or more of the following:

Station 01, Station 02…..Station 36, RESCUE, Rescue 01, Rescue 18, Battalion 1, and Medic 01, Medic 06…Medic 26.  

 

  And the trigger is when one or more of the stations is/are “dispatched” in the CAD.

 

  Once CodeMessaging is activated by the trigger, the software will send the call information to all phones assigned to that/those particular station(s) on that call.

 

  To register for CodeMessaging, go to https://forms.gle/no8LhJ8457iMVubJ8 or on the home page of www.colletonfire.com, there is a quick link on the left hand side of the page.

 

 

 

  To:               All Personnel

  From:           Richard Sheffield

  Date:            31 October 2013

  Subject:       CADPage Phone Application

 

**** You must be registered with CodeMessaging before you install the CADPage app! ****

 

  CADPage is the app recommended by CodeMessaging and there are several of us using it already with great results.  Information can be found here:  http://www.codemessaging.net/codemessagingcadpageinfo.php

 

  Highlights of this app include:

  • Direct messaging

  • Free subscription

  • Android Tablet Support

  • Response Check and Mapping Integration  

   Also, the app information page states that CADPage is free for the first 30 days, then there is a $10 fee;

However for CodeMessaging accounts, it remains free.

 

  CADPage can be a little tricky to properly set up; I will try to explain the process. 

 

 

Android Instructions

  

  • The CADPage app can be downloaded from Google Play, once installed, go to the settings page

  • Click on “Direct Paging Vendors”

  • Click on “CodeMessaging.net”

  • Click on “Register” in the popup screen

  • Enter the email address you sent in on the website registration page, click “Submit”

  • You will be redirected to a validation page and will receive a text message or email with a 4 digit validation code.  Enter this code on the validation page and click “Validate”

  • Next you are directed to a Device Configuration page.

    •  Here you should see

      • Device #1 – CADPage Direct

    • The recommended settings for these Devices are:

      • Device #1

        • Enable Device:  Yes (green check mark)

        • General Messages: Yes (green check mark)

        • CAD Dispatches:   Yes (green check mark)

    • Click "Save"

  • Click “Finish”

  • This should take you back to the Settings page.  You can adjust the Notifications to your likings.

  • One last thing to check, go to “Location Settings,” scroll down, ensure that the box for “Suppress Duplicate Calls” is checked.

  

iOS Instructions

 

*** In order to install and use the CADPage app for iOS phones, you will need a username and password from CodeMessaging. ***

 

Email me at firemarshal@colletoncounty.org to obtain a username and password.

 

  • Install the FREE CADPage app

  • Click on “Login” on the popup

  • Enter your user name and password and click “Login”

  • Click on “View Account”

  • Next you are directed to a Device Configuration page.

    • Here you should see a minimum of 2 devices listed

      • Device #1 – CADPage Direct

    • The recommended settings for these Devices are:

      • Device #1

        • Enable Device:  Yes (green check mark)

        • General Messages: Yes (green check mark)

        • CAD Dispatches:   Yes (green check mark)

    • Click "Save"

  • Click “Back” twice after saving

  • Click on gears for the Settings page

  • Ensure that the following lines are green or "ON"

    • Bypass Default City/St

    • Notification Window

    • Enable Mapping

  • Ensure that the following lines are black or "OFF"

    • Auto Routing

  • Set Default County to: Colleton (do not enter a city)

  • Set Default State to: South Carolina

  • That's it, you're done. Click on back to take you back to the Home page

-          

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